we at best buy lock try and help as much as we can but as a customer when calling for locksmith service there are a few things you should prepare before placing the call for service which will help us help you better and send over a technician that is most specifically trained for your needs. for example if you are locked out of your car, and you need a locksmith to help you get back in, it really depends and important for us to know the make model and year of your car. some vehicles are more specific in terms of the type of security that specific car has. it also matters if you need us to cut you a new key. Sometimes a customer things that they have a copy of the key at home or that the key is inside the locked car.
In case you need us to make a new key for your car it is most important that you have all relevant paper work handy as we have to contact your car manufacture in order to get specific car codes and pins that work with your cars security mechanism. As always if you have any questions about car lockouts, car keys, ignition keys or any other aspect of our locksmith service feel free to call us anytime. Thanks for reading !